Thought we would share this email with you regarding the confusion on our company name, with tips on how to resolve your issue with CMI the Collection Agency.

Subject: RE: Feedback Form

Date: Fri, 21 Aug 2009 13:35:49 -0700

Patricia,

Your email came to us mistakenly.  We are CMI as in Credit Management Inc.  We are a private business credit consulting group.  We are not CMI the collection Agency.  We get emails like this all the time.  The CMI you are looking for is the collection agency for Time Warner and Comcast among other things.  They are incredibly difficult to deal with but below are a few links and a phone number to help you.

Also, here’s the deal with credit reports.  The 3 Credit Bureaus tend not to help you remove things if they deem them “accurately reported”.  They have a responsibility to report “accurately”.  So they’ll call CMI/Time Warner/Comcast and ask them if what they reported is true.  They’ll of course say it is.  So the only thing you can do is write all 3 credit bureaus with your statement that this is an “inaccurate reporting” and back it up with whatever proof you have.  Your dispute will therefore always be noted on your credit report and they just might remove it all together.  The 3 agencies will send your dispute back to Comcast and Comcast will have 30 days to answer it–often times they don’t answer it and therefore the agencies must remove it.  But also, worst case, if they don’t remove it all together, the fact that the derogatory says “paid collection” means that the issue is settled.  This is much better than “uncollected”.  And since the issue is so old–many years, I would doubt that it has any meaningful ding to your credit score.  Hope that helps–good luck.

http://ficoforums.myfico.com/fico/board/print?board.id=rebuildingcredit&message.id=73803&page=1&format=page

http://help.twcable.com/html/twc_privacy_notice.html

The number for the CMI you’re looking for is is 972-732-9100 or 800-377-7724